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All services Alexi Health — Telehealth & Virtual Care

Virtual Care That's Built to Actually Get Paid.

Alexi Health designs telehealth programs from the platform up — selecting the right technology, navigating multi-state licensure, and structuring workflows so virtual visits are compliant, efficient, and fully reimbursable.

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Beyond a Video Call

A Telehealth Program, Not Just Telehealth Software

Buying a video platform is the easy part. The programs that actually work — clinically, operationally, and financially — require licensure strategy, workflow redesign, and a clear understanding of how payers reimburse virtual care. Alexi Health builds all of it.

  • Platform Selection & Setup

    Choosing and configuring a telehealth platform that fits your specialty, integrates with your EMR, and meets HIPAA requirements.

  • Multi-State Licensure Navigation

    Managing the complexity of treating patients across state lines, where licensure and telehealth rules vary widely.

  • Virtual Care Workflow Design

    Scheduling, intake, and documentation workflows built specifically for virtual visits, not adapted awkwardly from in-person processes.

  • Telehealth Reimbursement Strategy

    Ensuring your billing team understands exactly how each payer reimburses virtual visits, so claims aren't denied over technicalities.

  • Remote Patient Monitoring Integration

    Connecting RPM devices and data into your workflow and billing process for chronic care management programs.

  • Patient Onboarding & Engagement

    Clear, simple patient instructions and support that keep virtual visit no-show and drop-off rates low.

Full Scope of Support

Every Piece of a Telehealth Program, Handled

  • Technology evaluation Objective comparison of telehealth platforms based on your clinical and technical needs.

  • Licensure compliance mapping Clear guidance on where and how your providers can legally deliver virtual care.

  • Clinical workflow redesign Intake, documentation, and follow-up processes built for virtual visits specifically.

  • Billing & coding setup Ensuring telehealth-specific codes and modifiers are applied correctly from day one.

  • Staff training Preparing your team to run virtual visits smoothly, from tech support to patient communication.

  • Remote monitoring program design Structuring chronic care and RPM programs that qualify for reimbursement.

  • Patient communication materials Instructions and support that reduce technical friction for patients.

  • Ongoing performance tracking Monitoring utilization, no-show rates, and reimbursement to keep the program optimized.

Why Telehealth Needs Specialized Planning

Virtual Care Has Its Own Rulebook

  1. Licensure Rules Vary by State

    Treating a patient across a state line can require an entirely separate license and different telehealth regulations.

  2. Reimbursement Rules Keep Shifting

    Payer policies on telehealth coverage and coding change frequently, and getting it wrong means denied claims.

  3. Workflows Can't Just Be Copied

    In-person intake and documentation processes don't translate directly to virtual visits without real redesign.

  4. Patient Experience Determines Adoption

    A clunky virtual visit process drives patients back to in-person care — or away from your practice entirely.

Virtual care only works when the technology, the licensure, and the reimbursement all line up — miss one, and the whole program stalls.

Alexi Health

Build a Telehealth Program That Actually Works

Whether you're launching virtual care for the first time or fixing a program that isn't performing, Alexi Health can help.

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